Terms of service

Terms of Service

Last updated August 10, 2026

These Terms of Service are an agreement between you and Piera Bioscience, Inc., doing business as ELOVL ("ELOVL," "we," "us," "our"). They cover your use of elovl.com and everything you buy from us. By using the site or placing an order, you accept these Terms. If you do not accept them, please do not use the site.

These Terms include a binding arbitration provision and a class action waiver in the section titled Dispute Resolution. They affect how claims between you and ELOVL are resolved. You may opt out of arbitration within 30 days, as described in that section.

Changes to these Terms

We may update these Terms by posting a revised version with a new date. Continued use of the site after we post a change means you accept it. We will not apply a material change retroactively to an order you have already placed.

Who may use the site

You must be at least 18 years old to purchase from us. If you create an account, you are responsible for keeping your credentials secure and for activity under your account, and you agree to keep your account information accurate. Tell us promptly at [SUPPORT EMAIL] if you believe your account has been used without your permission.

Orders, pricing, and payment

Prices, promotions, and availability may change at any time. We may limit, refuse, or cancel any order, including where a price or description was posted in error, where we suspect fraud or misuse, or where quantities suggest resale. If we cancel an order after charging you, we will refund you in full.

Placing an order authorizes us to charge your payment method for the total shown at checkout, including tax and any shipping. You represent that you are authorized to use the payment method you provide.

Products sold through this site are for personal use. Reselling ELOVL products, or listing them on any third-party marketplace, without our written permission is not permitted.

Subscriptions and automatic renewal

Please read this section before subscribing. It describes a recurring charge that continues until you cancel.

When you enroll in a subscription, you authorize us to charge your payment method at the start of each subscription period, automatically, for successive periods of the same length, until you cancel. Before you complete enrollment we will show you the renewal frequency, the amount, the date of your first renewal charge, and how to cancel, and you will affirmatively agree to those terms.

You may cancel at any time, using the same channel you used to enroll. Sign into your account and cancel from your subscription settings, or email support@elovl.com and we will process it for you. To avoid the next charge, cancel at least 3 days before your renewal date. Once an order has entered processing it will ship as scheduled, and your cancellation will apply to the following period.

We will send you a reminder at least once a year describing your subscription terms, your renewal date, and how to cancel. If we change your subscription price or make another material change, we will notify you before it takes effect and give you the chance to cancel first.

We may suspend or end a subscription at our discretion, and will refund any period charged but not delivered.

Returns, refunds, and shipping

Your purchase is governed by our Refund and Return Policy and our Shipping Policy, both of which are part of these Terms.

Health information and medical disclaimer

ELOVL products are dietary supplements, not drugs. Everything on this site is general information and education. It is not medical advice, it is not a diagnosis, and it is not a substitute for care from a licensed health professional.

Talk with your doctor or eye care professional before starting any supplement, particularly if you are pregnant or nursing, taking medication including blood thinners, have a bleeding disorder, are scheduled for surgery, have a fish or shellfish allergy, or are managing any health condition. Nothing on this site is intended to replace an eye exam or ongoing care for any eye condition. If you think you may have a medical emergency, call your doctor or 911.

Individual results vary. Nothing on this site should be understood as a promise of any particular health outcome.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Reviews, testimonials, and submissions

If you post a review, photograph, video, or other content, you confirm it describes your own honest experience, that it is yours to share, and that it does not infringe anyone's rights or violate any law. You grant us a non-exclusive, royalty-free, perpetual, worldwide, transferable license to use, reproduce, display, and distribute it in connection with our business, including in marketing, and to edit it for length or clarity without changing its substance.

We do not condition any payment, discount, or other incentive on a review being positive, and we do not remove reviews for being unfavorable. We may remove content that contains personal information, is unlawful, abusive, or off-topic, or does not come from an actual customer. See our Testimonials and Endorsements Disclosure.

Acceptable use

When using this site, you agree not to break the law, infringe anyone's rights, post false, misleading, defamatory, or abusive content, upload malicious code, use robots, scrapers, or other automated means to access the site, place an unreasonable load on our systems, attempt to access areas or accounts you are not authorized to reach, or interfere with the site's operation or security. We may suspend or terminate access for any violation, with or without notice.

Intellectual property

The site and its contents, including text, graphics, logos, images, photographs, and their arrangement, are owned by us or our licensors and are protected by copyright, trademark, and other laws. ELOVL and Vision Lipids are trademarks of Piera Bioscience, Inc. We grant you a limited, personal, non-transferable license to view the site for your own use. You may not copy, reproduce, modify, distribute, scrape, or create derivative works from any part of it without our written permission.

If you believe material on this site infringes your copyright, send a notice identifying the work, identifying the material and its location, your contact information, a statement of good faith belief that the use is unauthorized, a statement under penalty of perjury that your notice is accurate and that you are authorized to act for the owner, and your signature to Piera Bioscience, Inc., support@elovl.com. We may remove material and may terminate access for repeat infringers.

Feedback

If you send us ideas, suggestions, or other feedback about our products or the site, we may use it without restriction and without compensating you, and you agree it is not confidential.

Third-party sites

The site may link to sites we do not control. We are not responsible for their content, products, or practices, and their terms and privacy policies govern your use of them.

Electronic communications

By using the site, you consent to receive communications from us electronically, and you agree that notices, disclosures, and agreements delivered electronically satisfy any requirement that they be in writing.

Disclaimer of warranties

To the fullest extent permitted by law, the site and products are provided on an as is and as available basis. We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the site will be uninterrupted, secure, or error free, or that any information on it is complete or current. No advice or information you obtain from us creates any warranty not stated here. Some states do not allow certain disclaimers, so parts of this section may not apply to you.

Limitation of liability

To the fullest extent permitted by law, ELOVL and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, arising out of or relating to the site or the products, under any theory of liability, even if we have been advised of the possibility.

To the fullest extent permitted by law, our total liability for all claims arising out of or relating to the site or the products will not exceed the greater of the amount you paid us for the products giving rise to the claim in the three months before the claim arose, or one hundred dollars.

Some states do not allow these limitations, so parts of this section may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless ELOVL and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses, including reasonable attorneys' fees, arising out of your use or misuse of the site, your content, your violation of these Terms, or your violation of any law or third-party right.

Dispute Resolution, Arbitration, and Class Action Waiver

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court and to participate in a class action.

Informal resolution first

Most concerns can be resolved quickly. Before starting arbitration or any other proceeding, you agree to first send written notice of the dispute to Piera Bioscience, Inc., support@elovl.com, describing the dispute, the relief you want, and your name, address, and order number. We will do the same before bringing a claim against you. If the dispute is not resolved within 60 days after the notice is received, either of us may begin arbitration.

Agreement to arbitrate

Except as stated below, you and ELOVL agree that any dispute, claim, or controversy arising out of or relating to these Terms, the site, or the products, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, will be resolved by final and binding individual arbitration rather than in court. This includes disputes about the interpretation, scope, enforceability, or formation of this arbitration agreement, except that a court decides whether the Class Action Waiver below is enforceable. Because this agreement concerns interstate commerce, the Federal Arbitration Act governs its interpretation and enforcement.

Exceptions

Either of us may bring an individual claim in small claims court if it qualifies. Either of us may seek injunctive relief in court to protect intellectual property rights. Nothing here prevents you from reporting a concern to a government agency.

Your right to opt out

You may opt out of this arbitration agreement by sending written notice within 30 days after you first accept these Terms. Send your name, address, the email used with your order, and a clear statement that you do not want to arbitrate disputes with ELOVL, to Piera Bioscience, Inc., support@elovl.com with the subject line Arbitration Opt-Out. Opting out will not affect any other part of your relationship with us. If you opt out, the Class Action Waiver does not apply to you.

How arbitration works

The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, available at adr.org, before a single arbitrator. The arbitration may be conducted by documents, by telephone or video, or in person in the county where you live, at your choice. The arbitrator may award any individual relief a court could award under applicable law, and the award may be entered as a judgment in any court with jurisdiction. We will pay filing and arbitration fees to the extent required by the AAA rules or applicable law, and each party otherwise bears its own attorneys' fees unless a statute provides otherwise.

Class Action Waiver

You and ELOVL agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, representative, or private attorney general proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of representative proceeding. If this Class Action Waiver is found unenforceable as to a particular claim or request for relief, that claim or request will proceed in court and be severed, and the rest of this section will remain in effect.

Coordinated filings

If 25 or more similar arbitration demands are filed against ELOVL by or with the assistance of the same law firm or coordinated group, the parties will ask the AAA to administer them in batches of no more than 50 demands at a time, with a single arbitrator per batch, a single set of filing fees per batch, and the arbitrator resolving common issues for the batch. This does not waive either party's rights and is intended to make resolution efficient.

Survival

This section survives the end of your relationship with us.

Governing law and venue

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. For any dispute not subject to arbitration, you and ELOVL agree to the exclusive jurisdiction and venue of the state and federal courts located in Utah County, Utah.

General

If any provision of these Terms is found unenforceable, it will be limited or removed to the minimum extent necessary and the rest will stay in effect. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for any delay or failure caused by events beyond our reasonable control, including supply interruptions, carrier delays, natural events, and labor disruptions. These Terms, together with the policies referenced in them, are the entire agreement between you and ELOVL about the site and the products. The sections on intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and general terms survive termination.

Contact

Piera Bioscience, Inc., Email support@elovl.com.